Standard Twin Room
- 2 Single beds,1 King-size bed
Hotel · Jerusalem · Jerusalem District
Sergei Palace Hotel
A boutique 4-star stay in the heart of Jerusalem, steps from shopping and the old city.
- Free parking on site
- 24-hour reception and security
- Paid airport shuttle available
8.5
Great
542 reviews
Booking.com 8.5 · 542 reviews
About
Sergei Palace Hotel
Sergei Palace Hotel sits on Heleni Ha-Malka Street, 450 metres from Davidka Square and close to Mamilla Mall. With just 14 rooms, it offers an intimate, quiet atmosphere in a busy city. The hotel blends traditional architecture with modern comforts, including soundproofed rooms, free Wi-Fi, and a garden area.
Guests can start the day with a varied breakfast, dine at the on-site restaurant, or relax in the bar. The 24-hour reception and helpful staff handle tours, laundry, and transport arrangements. Free parking is a rare bonus in central Jerusalem, and the paid airport shuttle simplifies arrivals and departures.
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central location near the old town — Guests repeatedly praised the proximity to the old town and public transport, with easy access to dining and shopping.
- Comfortable, clean rooms — Reviewers highlighted comfortable beds, cleanliness, and daily housekeeping to a high standard.
- Attentive staff and service — Guests noted the accommodating and attentive staff, from dining service to helping with queries.
- Free parking on site — Free parking is included, a notable advantage in a central Jerusalem location.
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Worth weighing
3 to weigh- Small hotel, limited facilities — With only 14 rooms, the hotel has a more limited range of facilities compared to larger properties.
- Mixed value rating — While overall rating is strong, the value category scored lower than rooms and service, suggesting some guests found it pricey for the class.
- No pets allowed — The hotel does not permit pets, which may be a drawback for some travellers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 Double bed
Deluxe Double Room
- 1 King-size bed,2 Single beds,1 Double bed
Deluxe Suite
- 1 King-size bed,2 Double beds
Superior Double Room
- 1 King-size bed,1 Double bed,3 Single beds
- Garden view
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi
- 24-hour reception
- Free parking
- No smoking on site
- Rooms/Facilities for disabled
- Luggage storage
- Currency exchange
- Key access
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Paid airport shuttle
- Welcome drink
- Meeting/Banquet facilities
- Fax/Photocopying
- Babysitting/Child services
Room Amenities
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
- Safe deposit box
Food & Drink
- Restaurant
- Bar/Lounge area
- Picnic area/Tables
- Special diet menus
- Children's menu
Outdoor & Wellness
- Garden area
- Garden furniture
- Massage
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 542 reviews
Booking.com · 8.5 · 542 reviews
8.5Verified guest“Exceptionally comfortable and beautiful hotel in a central area. Great location, about a mile from an Islamic shrine, and within walking distance of a market and shops. I would gladly stay again.”
8.5Verified guest“The bed was exceptionally comfortable, the bathroom luxurious, and the room had central heating, a private safe, and a flat-screen TV.”
8.5Verified guest“Breakfast offered lots of goodies.”
8.5Verified guest“Comfortable beds and an excellent location.”
8.5Verified guest“The suite was spacious and beautifully decorated. The restaurant's culinary experience was excellent, from exquisite dishes to attentive staff. Special thanks to Anton and Andrey for their amazing hospitality.”
8.5Verified guest“Conveniently located near both the old town and numerous dining options. Rooms were spotless and cleaned daily to a high standard. Staff were accommodating with queries, and access to public transport was helpful for work.”
04 — Location
Getting around Jerusalem
The property sits in Jerusalem.
Davidka Square: A public square and significant landmark, just a 5-minute walk away.
Mamilla Mall: A shopping venue nearby, perfect for retail therapy and dining.
Old Town: Accessible on foot or via public transport, with numerous dining options and historic sites.
13 Heleni Ha-Malka Street, Jerusalem, Jerusalem District, 9510112, Israel
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 14 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 11:00.
Is parking available at the hotel?
Yes, free parking is available on site.
Are pets allowed?
No, pets are not allowed at the property.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available.
Is breakfast included?
The hotel offers a restaurant and breakfast options, though the input does not specify if it's included in the room rate.
The bottom line
Sergei Palace Hotel offers a comfortable, centrally located base in Jerusalem with standout staff and clean rooms. Ideal for travellers who value location and personalised service, though those seeking a large resort-style property may find it intimate.
8.5A small, well-run hotel in the heart of the city.
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